Chris Cho brings extensive experience in sales, customer success, and transformation within the technology and SaaS industries. Starting as an Account Executive at HP Software and advancing through roles at PwC Consulting, where transformation of sales and customer operating models for Fortune 500 clients was a focus, Chris excelled in driving revenue retention and expansion. At Arcsona, Chris established a consultancy targeted at optimizing SaaS sales and customer success. A significant achievement includes transforming the Customer Success function at Siteimprove, leading to substantial revenue growth. Chris currently serves as VP of Transformation at Equinix, continuing to shape customer care and experience strategies. Academic credentials include a B.S. and an M.S. in Chemistry from the University of California, Los Angeles.
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