Evelyn Ortiz

Evelyn Ortiz is an experienced Customer Success Manager at Equinix since May 2017, previously serving as a Service Manager at MCI/VERIZON BUSINESS since June 2003 and holding various managerial roles at Verizon Business from October 1993 to May 2017. With a strong background in revenue tracking, reporting, and reconciliation for network financial activities, Evelyn has demonstrated expertise in managing customer billing, resolving discrepancies, and ensuring compliance with service level agreements. Prior experience includes roles as an Executive Assistant at MCI and WorldCom, where Evelyn provided high-level administrative support and managed significant accounts. Evelyn holds an Associate's Degree in Business Administration from SUNY Westchester Community College.