Lisa Richards is currently the Sr. Manager of Operations Monitoring and Communications, where they lead a team that addresses external customer inquiries regarding operations information, compliance, and industry certifications. From 2016 to 2018, they served as the Global Ops Support Manager, focusing on incident management and operational processes in alignment with ITIL and ISO standards. Prior to that, Lisa held several roles in sales and operations management across various companies, including a significant tenure at Equinix, where they contributed to global compliance initiatives and team leadership. With over 28 years of industry expertise, Lisa has demonstrated a strong capability in managing complex operations and supporting diverse teams.
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