Merilin Männamäe is an experienced Customer Success Manager currently at Equitas, focusing on the healthcare, justice, and public sectors in the UK and Ireland. Merilin has a strong background in building customer success functions, managing client portfolios, and enhancing product offerings through collaboration with development teams. Prior to Equitas, Merilin served as a Customer Success Manager at Zipsale and gained entrepreneurial experience running a successful Etsy shop, achieving significant revenue growth. Additionally, Merilin has held various managerial positions at Concentrix, where responsibilities included performance management and service delivery for large teams. Educational qualifications include a Master of Science in Human Resources Management from Queen's University Belfast and a Bachelor's degree in Philosophy from the University of Tartu. Merilin was recognized with a Bronze award in the In-house Recruitment Supplier Awards 2024 in the Customer Success category.
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