Adrien Delaporte

Adrien Delaporte has extensive experience in IT service management, currently serving as the Group End User Services Manager at Eramet since January 2024. Prior to this role, Adrien held various management positions in IT support, including Headquarter IT Support Manager at Edenred, where responsibilities included implementing service improvement policies, and Incident & Problem Manager at LVMH Perfumes & Cosmetics and AAA DATA, focusing on ITIL processes and service catalogs. Career highlights also include roles at Econocom, Proservia, and Sopra Steria, where Adrien directed teams in incident management and knowledge management, ensuring service level agreements and continuous improvement of services. The professional background reflects a strong commitment to quality service delivery and process optimization within diverse corporate environments.