Veronica Aparecida dos Santos is a seasoned professional in customer experience and project implementation, currently serving as a CX Projects Specialist LATAM Sênior at Erbon Software Brasil since June 2020. In this role, Veronica is responsible for installing and training on Erbon solutions, supporting project evolution, conducting kickoff meetings, and collaborating with the sales team to implement client projects across Brazil and LATAM. Prior experience includes positions as a Senior Implementation Consultant at Erbon, Account Manager LATAM at Omnibees, and various roles at CVC Brasil, where responsibilities spanned from account management to product analysis. Veronica holds a Bachelor's degree in Business Administration from Universidade do Grande ABC, obtained between 2010 and 2014.
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