Carol Felicio

Carol Felicio is an accomplished technology executive with extensive experience in IT leadership and digital transformation. Currently serving as the CIO Tech Hubs Supporting Services at ERGO Group AG since April 2023, Carol specializes in establishing global best practices in shared services, process management, and strategic governance. Previously, as the Global Information Technology Director at Leica Microsystems from January 2019 to March 2023, Carol led a substantial IT team while driving innovation and managing large-scale digital initiatives. Prior roles at Johnson & Johnson included various directors' positions focused on application security, business relationship management, and quality controls, achieving significant improvements in operational efficiency and compliance. Carol's earlier career includes consulting and analysis roles in renowned firms, complemented by a robust educational background with multiple master's degrees in information technology and project management.