Ben Young

Ben Young is a skilled IT professional with extensive experience in engineering, consulting, and technical support across multiple organizations. Currently serving as a Level 3 Engineer at Ergo since November 2023, Ben previously worked as a Specialist Consultant at DTSL, where responsibilities included automation and Intune device management. With a significant tenure at Belton IT Nexus Limited, Ben handled escalated issues and project management, specializing in migrations and implementations of various services. Previous roles include Customer Service Engineer at Lume Network Services, Home Theatre Installation Assistant at Theatrics, and Senior Helpdesk Analyst at Electronic Data Systems, demonstrating a strong foundation in troubleshooting, remote support, and technical training. Ben holds several certifications, including CCNA Routing and Switching and MCSA Server 2012, alongside a diploma in computer engineering and technical support.