Ergo
Francis Xavier is an experienced IT professional currently serving as an L2 Service Desk Engineer at Ergo since September 2022, following a role as a Service Desk Analyst. Prior experience includes working as an Application Support Specialist at SAP and positions at Currys PC World Business as a Sales Assistant, and various roles at Ding.com, including Support Desk Engineer, Fraud Executive, and IT Support Engineer intern. Francis Xavier holds a Bachelor of Science in Computer Science from the National College of Ireland, completed in 2021, and a Higher Certificate in Computer Science from the same institution, obtained in 2017.
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