Denis Redoglia is a highly accomplished leader with over 29 years of extensive experience in the ICT sector, specializing in customer operations, support, and strategic service delivery. Denis's career at Ericsson includes roles ranging from Integration Engineer to Director of Operations - Support & Repair LATAM South, showcasing a strong ability to drive customer satisfaction and implement innovative practices such as Automation and Agile methodologies. Denis holds a degree in Computer Engineering from Universidade de Mogi das Cruzes and an Electronics Technician qualification from Etec - Prof. Horácio Augusto da Silveira.
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