Rishikesh Mishra is a Senior Manager at Ericsson India, bringing over 18 years of experience in the IT and Telecom industries. They specialize in OSS/BSS, DevOps, and transformation programs, leading large global teams and achieving high customer satisfaction. Rishikesh has delivered multi-million-dollar projects across various countries, including KSA, Qatar, USA, UK, and Algeria. They hold multiple certifications, including ITIL and Scrum Master, and have received the Ericsson President Award in 2018 and 2020. Prior to Ericsson, Rishikesh worked at Dell Perot Systems and Hewitt Associates, where they honed their skills in testing and project management.
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