Shashank Srivastava

Shashank Srivastava is a Network Engineer Team Lead at Ericsson, responsible for handling and prioritizing level 2 tickets related to customer faults. Prior to this role, Shashank worked as an Operations Specialist at IDP Education Ltd, monitoring network infra alerts, and at Extramarks Education India Pvt. Ltd as an Information Technology Operations Specialist, overseeing operations and data entry activities for Smart Learn Classes and E-Learning.