Erlanger
Joyce Duke has a extensive work experience at Erlanger Health System. Joyce started in 1981 as a Financial Counselor and worked in that role until 2012. In 2013, they transitioned to a different role within the same company and worked as a Patient Access Team Lead until December 2013. From January 2014 to February 2016, they served as a Patient Access Supervisor. Starting in February 2016, they became a Revenue Cycle Application Analyst (Grand Central-Prelude). Finally, in July 2018, they were promoted to the role of Revenue Cycle Lead Analyst Grand Central/Prelude.
Joyce Duke earned their Associate of Science (A.S.) degree in Business Administration and Management, General from Chattanooga State Community College, which they attended from 2005 to 2007. Joyce then pursued a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Bryan College, where they studied from 2007 to 2010. In addition, Joyce obtained certifications in CHAR and Epic Grand Central & Prelude from Epic. Specific information regarding the institution and the year of obtaining the certifications is not provided.
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Erlanger
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Erlanger, named among "America's Best Hospitals" by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee College of Medicine. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger Health System includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than a quarter of a million people are treated by the team of healthcare professionals who are part of Erlanger.