Margaux Morel

Margaux Morel is an experienced Customer Success Manager Senior presently working at Ermes since October 2024, where responsibilities include fostering client relationships to enhance platform usage and ensuring adherence rates for managed networks. Prior to this, Margaux held similar roles at Simplébo from July 2021 to September 2024, focusing on website design for clients, process optimization, and providing personalized coaching to help clients develop their online presence. Margaux's early career includes positions as a digital project assistant at DDB and Publicis Media, where tasks involved client brief management, campaign production, and digital media planning, as well as e-commerce project oversight at ONIBI Digital Commerce. Educational qualifications include a Master’s degree in Project Management and Digital Strategy from Sup Career Alternance and a Bachelor's degree from KEDGE Business School.