Uros Dangubic

Uros Dangubic is an experienced IT banking operations specialist currently employed at Erste Banka Srbija since August 2018, where responsibilities include leading all T24 End of Day and End of Month activities. Previous roles encompass Incident and Problem Manager, overseeing performance at the L1 support level, and managing Major and High Priority incidents. Uros has also served as IT Service Desk Coordinator and Major Incident Manager, coordinating Service Desk employees and ensuring SLA compliance. Prior experience at Komercijalna banka AD Beograd spanned from January 2002 to August 2018, with roles including Incident Manager, Senior IT Support Specialist, and IT Support Specialist. Uros holds a degree in Business Communication Management from Visoka škola strukovnih studija za menadžment i poslovne komunikacije.