Syed Reza

Syed Reza is a seasoned professional in the field of quality control and market research, currently serving as a Quality Control Project Executive at ESA Retail since February 2016, where responsibilities include developing quality control protocols and overseeing project lifecycles. Previously held roles include Contact Centre Supervisor and Market Research Interviewer at ESA Retail, focusing on team leadership and adherence to research protocols. Prior experience as an Insurance Advisor at ICICI Prudential Life Insurance Company Limited involved providing expert guidance and assessing client insurance needs. Syed Reza holds a PhD in Social Presence (Marketing) from Cardiff Metropolitan University, a Master of Science (MSc) in Marketing from the University of Hertfordshire, and several other qualifications in education and business, marking a strong academic background in relevant fields.