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Garick Stevenson

Manager, Customer Success at eSentire

Garick Stevenson has extensive experience in customer success management. Garick is currently working at eSentire as the Manager of Customer Success, a role they started in May 2023. Prior to this, they held the position of Enterprise Customer Success Lead at eSentire starting in May 2022.

Before joining eSentire, Garick worked at [24]7.ai from January 2022 to May 2022 as a Senior Corporate Customer Success Manager.

From 2015 to 2022, Garick worked at eSentire in various customer success management roles. Garick started as a Customer Success Manager in October 2015, and later became a Senior Customer Success Manager in April 2019.

Earlier in their career, Garick gained experience at BlackBerry and IntelliResponse Systems Inc. At BlackBerry, they held multiple roles including Service Manager/Business Process Analyst, Service Assurance Lead, Change Control Analyst, and Content Writer from 2008 to 2015. Before that, Garick worked as a Knowledge Base Analyst at IntelliResponse Systems Inc from 2006 to 2008.

Garick Stevenson attended the University of Waterloo from 2001 to 2006, where they obtained a Bachelor of Arts (B.A.) degree in English Language and Literature. Prior to their university education, they also attended Bluevale Collegiate, although specific details regarding the duration and field of study are not provided.

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Timeline

  • Manager, Customer Success

    May, 2023 - present

  • Enterprise Customer Success Lead

    May, 2022

  • Senior Customer Success Manager

    April, 2019

  • Customer Success Manager

    October, 2015

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