Stephanie C.

Stephanie C. is an experienced Knowledge Manager at eSentire since March 2022, following a 15-year tenure at Rogers Communications where various roles included Program Manager for Training, Knowledge & QA in IT Operations, Knowledge Management & Training Lead, Problem Analyst, Billing Analyst, and Customer Service and Sales Representative. Stephanie holds a Certificate in Lean Six Sigma from the University of Toronto School of Continuing Studies (2021-2024), a Master's Certificate in Adult Training and Development from the Schulich School of Business at York University (2017), and ITIL certifications in Continual Service Improvement and Foundations from PeopleCert.