Ryan Kirk is an accomplished professional with extensive experience in customer success and technical support. Currently serving as an Account Executive at ESG since August 2022, Ryan aligns customer needs with ESG's Customer Success as a Service®️ capabilities to expedite market solutions. Previous roles include Customer Success Operations at Ecoversity, Enterprise Customer Success Manager at LogRhythm, and various technical support positions at Northrop Grumman Corporation, Intrado, and Network Solutions. With a strong background in managing strategic partnerships, providing high-level technical support, and consulting with executive partners, Ryan has built a reputation for delivering exceptional service and maintaining strong client relationships throughout a dynamic career.
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ESG (Customer Success as a Service®️)
ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities of your Customer Success organization.