ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities of your Customer Success organization. 

Consulting

Enterprise Software

Professional Services

ESG (Customer Success as a Service®️)

Michael Harnum

Yury Torres

Brittany Bierman

Colby Bock

The Sales Team at ESG is responsible for driving revenue growth by identifying and engaging potential clients, presenting and promoting ESG's Customer Success as a Service® solutions, and nurturing relationships to close deals. Team members work collaboratively to understand client needs, tailor solutions, and secure partnerships aimed at reducing churn and increasing customer retention for our clients.

Sales Team

Customer Success Team

Sales Team

About

Team members

Other teams at ESG (Customer Success as a Service®️)

Customer Success Team