ESG (Customer Success as a Service®️)

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ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, p... Read more

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Michael Harnum

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Colby Bock
Director Of Customer Success Program Delivery
Brittany Bierman
Digital Customer Success Manager
Yury Torres
Customer Success Manager, Latam