Barbara Hicks Shapiro

Barbara Hicks Shapiro has extensive experience in the field of mental health and social work since 1979. Currently serving as an EAP Counselor at Employees Services Inc. since September 2009, Barbara engages in assessments, crisis intervention, and brief therapy. In addition, Barbara has maintained a private practice as a psychotherapist since June 1980, providing both brief and long-term psychotherapy for individuals aged 12 to 90 facing anxiety, depression, and addiction issues, along with couple and group therapy. Previous roles include serving as an adjunct professor at The College at Brockport State University of New York, providing therapy at Catholic Family Center, managing the Bohem Lodge at East House Corporation, and offering psychotherapy at Strong Memorial Hospital OPD. Academic credentials include a Master of Social Work from Hunter School of Social Work and a Master of Education from New York University.

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Rochester, United States

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ESI Employee Assistance Group EAP

ESI Employee Assistance Program (EAP) offers more benefits for employees and more services for managers, resulting in higher employee engagement and enhanced productivity. We serve 2,100+ employers and 1,500,000+ members across the US and Canada. With a depth of experience in virtually every industry, government and public safety, health care, education and non-profit organizations, our services have earned a 98+% member satisfaction and client renewal rate over the last decade. Each year 20% of your work force suffers from a personal problem that inhibits productivity – theirs, yours, that of their co-workers. It might be a child in trouble, an aging parent needing care, an unpaid debt, or a substance abuse problem. The result is unplanned absence, work distraction, and diminished productivity. A national study found that personal problems result in an average of 125 hours per employee annually of lost productivity. That translates to over $2,000 per employee per year. We conducted a study to measure our impact on lost productivity per employee, finding that ESI reduces lost time at work by more than 23%. ESI’s signature two-pronged approach includes: • An extensive menu of services for your employees to address their most pressing problems, as well as a broad array of life-enhancement benefits. • A suite of management tools and resources for you and your supervisors to help you to minimize, manage, contain, or prevent disruptive workforce problems.