Brent Roberts, CPCU, AIC, ARM, AIDA, serves as the AVP - Product Manager for Claims Technology at ESIS, Inc., where involvement includes project management and training development since April 2003. Key roles include leading a team of adjusters in worker’s compensation claims for the southeastern region, focusing on training and mentoring while adhering to ESIS's Best Practices. Previous experience includes serving as a Senior Claims Representative at ESIS, where responsibilities included determining the validity of claims and developing a unique desk management system. Prior to ESIS, Brent worked as a Claims Representative at Travelers, interpreting workers’ compensation laws. Brent holds a B.A. in Economics from William & Mary and several designations from the Institutes/AICPCU, including CPCU, ARM, and AIC.
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