Eskom Holdings
Mala Bedhasie is an experienced manager with a background in quality support and customer liaison at Eskom, where a career began in March 2003. In the role of Manager: Quality Support since August 2008, Mala has been responsible for managing culture change and communication strategies, promoting quality management values, overseeing HR management, and executing strategic initiatives. Previous experience as a Customer Liaison Officer involved managing customer queries and facilitating internal and external communication. Academic achievements include a Bachelor's degree in Technology Management from Durban University of Technology, a Basics in Total Quality Management with distinction from the University of South Africa, and a Middle Management Programme from Henley Business School.
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Eskom Holdings
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Eskom Holdings generates, transports and distributes approximately 95% of South Africa’s electricity – making up 60% of the total electricity consumed on the African continent. Eskom is the world’s eleventh-largest power utility in terms of generating capacity, ranks ninth in terms of sales, and boasts the world's largest dry-cooling power station.