ESL Federal Credit Union
Vince Franco is an experienced IT professional with a comprehensive background in desktop support and IT resource management. Currently serving as Desktop Support Manager at ESL Federal Credit Union since September 2022, Vince has previously held significant roles including Manager of IT Support at Genesee & Wyoming Inc., Help Desk Supervisor at GateHouse Media, and Manager of Capacity and Resource Management at Excellus BCBS. Through various positions, Vince has demonstrated leadership in supervising technical teams, centralizing support models, and improving IT service delivery. Educational qualifications include an MBA from SUNY Empire State College and a BS in Chemistry from Rochester Institute of Technology, alongside military experience as a Nuclear Power Officer in the US Navy.
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ESL Federal Credit Union
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With 100 years of locally-owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 374,000 members world-wide. The company provides personal, business banking, and wealth management services through its locally-based 22 branch network, telephone, mobile, online and live chat center.