Julian Roa Baez

Customer Success Manager Europe at eSmart Systems

Julian Roa Baez has worked in various roles since 2013. Julian began their career as a Consultant at 7M GROUP in 2013. In 2015, they moved to Blindex Renting, where they worked as an Operations Manager. In 2018, they co-founded and managed MDefense. In 2021, they began working as a Customer Success Manager Europe at eSmart Systems and also started a thesis exploring the challenges that organizations have when adopting Artificial Intelligence to support their businesses at KTH Royal Institute of Technology.

Julian Roa Baez completed a Bachelor's degree in Mechanical Engineering from Universidad de Los Andes between 2008 and 2012. In 2017, they received a Scholarship-Studies at the College of Chinese Language and Culture from Nankai University. Currently, they are pursuing a Master in Innovation and Entrepreneurship Management from KTH Royal Institute of Technology.

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Timeline

  • Customer Success Manager Europe

    August, 2021 - present