Abdullah M Alessa

Abdullah M AlEssa is an experienced operations professional currently serving as Operation Director at Saudi Mining Services Company ESNAD since November 2022 and as Operations Manager at the Ministry of Commerce - Saudi Arabia since November 2016, where responsibilities include overseeing help desk operations to provide technical support across the ministry's branches. Previous roles include Call Centers Manager at THIQAH Business Services, where Abdullah developed customer service initiatives and established training and quality management divisions, Production Management at شركة ابتكار لتقنية المعلومات, and Operations Assistant at Banque Saudi Fransi, managing merchant accounts and point-of-sale systems. Additionally, Abdullah has a background in Human Resources Management from شركة الحناء التجارية. Abdullah holds a Bachelor's degree in Public Administration from King AbdulAziz University and a diploma in Telecommunications Techniques from الكلية التقنية بالرياض.