Rachel Humm

Rachel Humm is an experienced professional with a diverse background in customer success, content development, and educational roles. Currently serving as a Customer Success Manager at eSpark Learning, Rachel previously worked as a Freelance Content Developer and Account Manager with Empathy Vision LLC, where operations were optimized for clients and engaging content was created to enhance lead nurturing. As the Owner of The Barre Code South Bay, Rachel successfully managed studio operations, increased client retention and conversions, and developed training programs for staff. Earlier experience includes teaching English, tutoring ESL students, and providing excellent customer service in retail. Rachel holds a B.A. in Romance Languages and Literature with a focus on Spanish from the University of Michigan.