Abhijeet Thakur

Abhijeet Thakur has a solid work experience in the technology sector. Abhijeet started their career as a System Administrator at Convergys in January 2019 and worked there until September 2020. In this role, they were responsible for managing system administration tasks.

Abhijeet then moved on to Adobe in September 2020, where they worked as a TechOps Consultant until March 2021. Abhijeet'srole involved providing technical consulting services to clients.

Afterward, Abhijeet joined Convergys again in April 2021, this time as a Senior Engineer. In this position, they focused on providing support to business customers on Microsoft Exchange, SharePoint Online, Intune, and Azure AD. Abhijeet had multiple responsibilities, including troubleshooting mailbox and sign-in issues, handling Outlook performance problems, and managing various open issues simultaneously.

More recently, Abhijeet joined Espire Infolabs in February 2023 as a Senior Engineer. Details about their responsibilities and length of stay at this company are not provided.

Abhijeet Thakur completed their Bachelor of Technology (BTech) degree in Mechanical Engineering from Deenbandhu Chhotu Ram University of Science & Technology. Abhijeet studied at this institution from 2016 to 2020. Additionally, they obtained several certifications, including a Microsoft Certified Solutions Associate: Office 365 and a Microsoft Certified Systems Administrator: Messaging (MCSA) from Microsoft in October 2022. Abhijeet also completed various customer service-related certifications from LinkedIn, such as Building Rapport with Customers, Creating Positive Conversations with Challenging Customers, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Problem Solving and Troubleshooting, Customer Service: Serving Customers Through Chat and Text, and De-Escalating Conversations for Customer Service, all obtained in September 2021. Furthermore, they completed a Customer Service Foundations certification from LinkedIn in August 2020.