Frederik van Os

Frederik van Os is an experienced professional with a diverse background in customer experience and marketing within the consumer packaged goods and banking sectors. Currently serving as the VP of CPG CX Solutions at CustomerGauge, Frederik has previously held key roles at leading organizations such as ABN AMRO Bank, HEINEKEN, and McCann Worldgroup. Notable positions include Trade Marketing Manager and Partner Capability & Execution Manager at HEINEKEN, where responsibilities encompassed brand management, strategic partner support, and capability assessments. Frederik is also the founder of SurfPill, dedicated to promoting surfing culture in Amsterdam, and works as a CX Transformation Consultant with Essense, focusing on customer-centric strategies. Frederik's academic credentials include studies at Queen's University.