Ricky Rekkers

Ricky Rekkers is a Conversational AI Engineer at Essent, a role commenced in August 2022, bringing experience from previous positions at Efteling as a Junior Gastheer Attracties. Ricky's journey in the field of conversational AI began with a graduate internship at Greenhouse, where research was conducted on customer service interactions via Google Assistant, leading to the development of a Google Action functionality. Earlier roles include user-experience internships at EZVR and Beeldhouwers, and various part-time positions in the service industry. Ricky holds a Master of Science in Communication and Information Sciences from Tilburg University and has completed a minor in Digital Experience Design at Fontys University of Applied Sciences.