Irving Raul Quezadas has a diverse work experience spanning various industries. In their most recent position at Essentialist.com, they worked as a Customer Service Executive responsible for handling customer travel design and operation requests. Prior to that, they served as an Account Representative at Concord Servicing Corporation, where they maintained strong relationships with key customers and managed their requests. Irving Raul also worked as a Travel Concierge Representative at Arrivia, where they marketed products and services to US market members and achieved high sales performance.
Before entering the customer service field, Irving gained valuable experience in the culinary industry. Irving Raul worked as a Line Cook at Celebrity Cruises, Inc., preparing and cooking food for thousands of diners each day. Irving Raul also held positions as a Sous Chef at CESSA Universidad, where they provided training and assistance in French and Spanish cooking, and as a Line Cook at Suculent, Comerç 24, and CASA OAXACA EL RESTAURANT, where they honed their culinary skills and gained experience in menu planning, recipe preparation, and food storage.
Prior to their culinary experience, Irving worked in the travel industry at American Express. Irving Raul held roles as an Associated Relationship Management professional, managing portfolios and providing advisory services to clients, and as a Travel and Lifestyle Luxury Counselor, where they specialized in premium travel experiences and exceptional customer service.
Overall, Irving Raul Quezadas has a strong background in customer service, account management, sales, and culinary arts, making him a versatile and experienced professional.
Irving Raul Quezadas attended Centro de Estudios Superiores de San Ángel from 2008 to 2012, where they obtained a Bachelor's degree in Gastronomy and Culinary Arts with a focus on Administration and General Business Management. After that, there is no specific information about their education history, including any degree or field of study at Universidad del Valle de México.
In terms of additional certifications, Irving has obtained several certifications from LinkedIn in various subjects. These include "Gestión de negocios para creativos: Estrategia de contenidos," "Inteligencia emocional en la gestión empresarial," "Negociación estratégica," "Cómo gestionar un equipo de atención al cliente," "Fundamentos de la gestión de proyectos: Comunicación," "Técnicas innovadoras de atención al cliente," "Fundamentos del desarrollo web: Full Stack o Front-end," "Cuarta revolución industrial: Estrategias comerciales," "Communication Tips," "Cómo trabajar con clientes enfadados," "Fundamentos del marketing online: Search marketing," "Fundamentos esenciales del marketing online," and "Mindfulness: Cómo conseguir una atención plena." The certifications were obtained between 2020 and 2022.
July, 2022 - present
Customer Services Executive at Art Republic
Senior Customer Service Executive at Stint
Customer Service Executive at SHAL Group - SEA HAWK LINES
Senior Customer Service Executive at Stint
Customer Service Executive at Micromoney International
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