Melanie R.

Melanie R. is an experienced Dynamics 365 CE CRM Senior Consultant at Essentra since June 2025, specializing in analyzing requirements, delivering functional design specifications, and providing technical expertise for CRM platforms. Prior to this role, Melanie was with Escape Fitness from November 2003 to May 2025, where responsibilities included implementing and supporting D365 F&O and CE, leading development of the Sales Hub, and managing the UK sales team. Previous experience includes roles at Emap as a Graphic Designer and Events Organizer, and at RBS Global Banking & Markets in debt collection. Melanie holds a degree in Agile Project Management from OpenClassrooms (2024) and a BTEC in Media, Graphic Design, and Photography from Isle College (2000-2002).