Angel Juarez

Angel Juarez has extensive experience in technical support and customer service, currently serving as a Deskside Support subcontractor for Essintial Enterprise Solutions at Biomarin Pharmaceutical Inc. since August 2020. Responsibilities include assisting employees with technical issues related to Windows laptops and managing iPhone enrollments into Intunes. Previously, Juarez worked at the San Francisco airport, providing support to airline employees with computers and printers. Prior roles at TELUS involved maintaining a customer satisfaction rate above 85% as a Call Center Representative, assisting customers with Google products, and supporting PlayStation users at SYKES. Juarez's career began at Teleperformance, dealing with network troubleshooting on Windows and Mac systems. Juarez holds a Bachelor's degree in Social Communication from Universidad Centroamericana and a High School Diploma from Colegio Champagnat.