Lucía Zelaya Alfaro

Customer Experience Coordinator at Establishment Labs

Lucía Zelaya Alfaro has a diverse work experience spanning multiple roles and companies. Lucía started their career as a Creative Copywriter at República Independiente in October 2017, where they worked until January 2018. Lucía then joined Leo Burnett in April 2018 as a Content Manager and Creative Copywriter, staying there until July 2019. Following that, they joined Establishment Labs in July 2019 as a Social Media Specialist, a role they held until August 2020. From August 2020 to October 2021, they worked as a Jr Mar Tech at Establishment Labs. Lucía then transitioned to a Business Analyst position at the same company from October 2021 to April 2023. In April 2023, they were promoted to Senior Business Analyst at Establishment Labs. Currently, they are serving as a Customer Experience Coordinator at Establishment Labs.

From 2014 to 2018, Lucía Zelaya Alfaro attended the Universidad de Costa Rica (UCR) and pursued a degree in Comunicación Colectiva with a concentration in Publicidad (Communication, General).

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Timeline

  • Customer Experience Coordinator

    May, 2023 - present

  • Sr Business Analyst

    April, 2023

  • Business Analyst

    October, 2021

  • Jr Mar Tech

    August, 2020

  • Social Media Specialist

    July, 2019

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