Franklin Sloan has extensive experience in the field of quality assurance and technical troubleshooting, with a career spanning over three decades. Since September 2005, Franklin has served as a QA Automation Tester at Estech Systems, Inc. (ESI), specializing in automated front-end application testing using the Cypress JavaScript framework. Prior to this role, Franklin held the position of Software Test Technician III, focusing on manual testing of PBX systems and web applications. Franklin's earlier experience includes roles as a Troubleshoot/Repair Technician III at ESI, where skills in PCB repair and customer issue resolution were honed, and as a Field Service Engineer at Alcatel-Lucent USA Inc., supervising equipment installations and performing customer acceptance testing. Additionally, Franklin worked at DSC Communications/Alcatel-Lucent as a Troubleshoot/Test Technician and served as a Fire Control Electronics Technician in the US Navy, gaining significant training in complex system operations and maintenance. Franklin completed education at Wylie Senior High School.
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