Estia Health Ltd
Yamuna Swamy is an experienced payroll professional currently serving as Payroll Team Lead and formerly as Senior Payroll Officer at Estia Health since July 2016, demonstrating a strong understanding of end-to-end payroll processes within a high-volume environment. Previous roles include Service Consultant and Media Sales Adviser at Sensis, where customer relations and advertising optimization were key responsibilities. At MYOB, Yamuna was recognized for achieving 100% sales targets and consistently high customer satisfaction ratings in the role of M-Powered Sales & Service Consultant. Earlier experience as a Case Manager at Aegis involved resolving customer complaints and overseeing administrative tasks, with consistent achievement of quality and compliance targets. Yamuna's skill set includes excellent communication, problem-solving abilities, and a strong commitment to customer service and safety.
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Estia Health Ltd
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Estia Health Limited is engaged in operating and developing owned and leased residential aged care facilities throughout Australia. The Company's homes offer a range of care services, from providing semi-independent living, to specific and comprehensive care for those with memory or cognitive support needs. The Company offers services, including personal assistance, meals, therapies and lifestyle activities. It offers residents with general activities, such as gardening, reading, movies, music, parties, cultural celebrations, art sessions or daytrips and lifestyle coordinators, and can also cater for many specialist interests. It offers clinical care that includes regular reviews and includes daily medication; pain management program; medical services, such as physiotherapy, pharmacy, podiatry, optometry and dental; specialist dementia care, and personal care. It operates homes in Victoria, South Australia, New South Wales and Queensland.