Margaret MacLean

Margaret MacLean is an experienced Insight Leader and Speech Analyst at esure Group, a position held since April 2019. Prior to this, Margaret spent nearly a decade at Barclays as a Quality & Insight Specialist from July 2009 to March 2019. Earlier career experience includes serving as Complaints Team Manager at Goldfish Credit Cards from September 2002 to December 2007. Margaret holds a BA(Hons) in Hospitality Management and Marketing from Strathclyde Business School, which was completed between 1996 and 2000.