Ricardo Silva is a seasoned professional with over 20 years of experience in MIS and ITSM leadership across the US and EMEA. Currently, they serve as Strategic Client Solutions - Enterprise Customer Technical Support and Operations Management at ESW. Throughout their career, they have excelled in delivering innovative digital solutions for notable organizations such as Yahoo!, Microsoft, and IBM. Additionally, Ricardo holds a BS in Computer Science from California State University, Los Angeles, and is pursuing a Master’s degree in Management Information Systems and Services. They possess various certifications, including ITIL, Prince2, and Six Sigma.
This person is not in the org chart
This person is not in any teams
This person is not in any offices