Yvonne C.

Yvonne C. has a robust background in client service and operational management, currently serving as the Director of Service Excellence at ESW since July 2017, where responsibilities also include Head of Client Onboarding and Customer Solutions Manager. Prior experience includes roles at Ergo as CIS Practice Lead and Head of Service Management Office from July 2016 to July 2017, and a lengthy tenure at OpenJaw Technologies from September 2007 to March 2016, culminating in the position of Head of Customer Support and Operations. Yvonne's earlier career involves project management roles at Daysha Consulting and significant experience as a System Administrator at Sigma Wireless. Yvonne holds an educational background from Dundalk Institute of Technology and possesses additional qualifications.