Tracy Taylor is an experienced professional in customer experience and operations management, currently serving as the Senior Manager of Customer Experience at eTailPet since June 2021. Previous roles include Manager of Customer Success at eTailPet and Director of Customer Service at Bitetime, where significant contributions included establishing a Customer Service Department and developing comprehensive customer-centric programs. Tracy held the position of Vice President of Operations at Southern Medical, overseeing substantial growth in both team size and revenue. Additional experience encompasses leadership roles at Home Care Everyware, Brightree LLC, Hi-Tech Healthcare, and Summit Home Respiratory Services, with a focus on operational excellence and customer service in the healthcare and medical equipment industries. Early career experience includes a role at Medical Billing / Collier Anesthesia PA in customer service and billing.
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