Christopher Basile

Christopher Basile serves as the AVP of Operations & Training at Etech Global Services since April 2023, where responsibilities include enhancing performance through AI integration and training initiatives. Prior to this role, Christopher held positions such as Sr. Director of Operations at Etech, focused on delivering customer experiences and solutions, and Executive Consultant, specializing in data analysis for AI projects. Christopher's experience extends to JK Moving Services as Vice President of Contact Center Services, emphasizing customer interaction management, and Phone.com as Vice President of Inside Sales/Contact Center Operations, where transformation of operations was a key focus. Previous roles also include Director positions at Nextiva and ZipRecruiter, where operational and strategic leadership in customer success was paramount. Early career experience includes significant roles at Cox Business and TTEC, where oversight of sales teams and contact center operations yielded notable revenue growth. Christopher holds a Bachelor’s Degree in Business Management from California Coast University and an Associate’s Degree in Criminal Justice from Mesa Community College.