Herbert Roxas is an experienced business development and resolution specialist manager, currently serving as the Business Development Manager at ETC. IT since December 2008, where responsibilities include expanding the company's business model to incorporate web and software development and overseeing daily personnel management. Additionally, Herbert has been with Dell since March 2006, managing a team of up to 12 DCSE-Certified Resolution Specialists and focusing on technical support and customer satisfaction. Prior experience includes a position as a Team Leader at ETelecare Global Solutions, starting in 2000. Herbert Roxas holds a degree from De La Salle University, earned between 1997 and 2000.
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