Joy Dutta currently serves as a Field & Ops Manager at Zomato since December 2022. Prior to this role, Joy held the position of DC Manager for LastMile Operations at Delhivery from May 2018 to December 2022, where responsibilities included overseeing pickup and delivery operations, maintaining cash on delivery processes, and preparing operational budgets. Joy also worked as a Field Supervisor at gojavas from June 2016 to February 2018. Joy holds a Bachelor of Commerce degree from Kolhan University Chaibasa, specializing in Customer Service Support and Teleservice Operations.
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