Melissa H.

Melissa H. has extensive experience in the fields of UX strategy, research, and consulting. Melissa has worked with various companies and organizations, applying their expertise in user engagement, content strategy, and product development. Melissa has also demonstrated their proficiency in ethical design and AI ethics as a consultant, focusing on integrating ethics into business processes and aligning them with established guidelines. Throughout their career, they have collaborated with internal teams, managed user research, facilitated training programs, and led design projects. Melissa has worked with well-known companies such as Intel, Chegg Inc., Qualcomm, and Bedlam Media Group, among others. Melissa has also founded their own consulting firm, Hawks & Rock, where they provided branding, research, and engagement strategies for startups and nonprofits. Additionally, Melissa has served as a creative director and spearheaded projects to enhance community awareness and engagement through quantitative and qualitative analyses, grant writing, and marketing efforts.

Melissa H. holds a Master's degree in Library and Information Science (MLIS) from Dominican University. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Music from Indiana Bible College. Melissa also holds an Associate of Arts (A.A.) degree in Bible/Biblical Studies from Indiana Bible College.

In addition to their formal education, Melissa H. has obtained several certifications. Melissa received a certification in the "Ethics of Artificial Intelligence" from Politecnico di Milano in May 2023. Melissa also obtained certifications in "AI, Empathy, & Ethics" from the University of California, Santa Cruz, and "Artificial Intelligence: Ethics & Societal Challenges" from Lund University, both in March 2023.

Furthermore, Melissa H. completed the "ChatGPT Teach-Out" certification from the University of Michigan in March 2023. Melissa also obtained the "Business Implications of AI" certification from EIT Digital on Coursera in February 2023. Melissa H. completed two additional certifications, "Machine Learning Foundations for Product Managers" and "Managing Machine Learning Projects," from Duke University in 2023, although the months were not specified in the available information.