Michael Brix has extensive experience in airport operations and customer service, with a career spanning from 1994 to the present. Currently serving as a Duty Supervisor at Etihad since August 2023, Michael previously held roles such as Junior Transition Manager at SCALTEL Gruppe and Fachinformatiker for System Integration at Deutsche Angestellten Akademie - DAA. Previous positions include Airport Services Duty Officer at Qatar Airways and Airport Operations Officer at Etihad Airways, among others. Michael's foundational education includes a degree in Commercial Pilot from Resort Aviation and a Flight Instructor degree from Aeroborne Enterprise Inc., complemented by diverse roles in the customer service sector throughout the years.
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