Chelsea Adams, MHA

Chelsea Adams, MHA has a diverse work experience in various industries. Chelsea currently holds the position of Vice President of Customer Success at Etiometry Inc. starting from January 2023. Prior to this, Chelsea founded CuraSocia in October 2019.

From April 2021 to December 2022, Chelsea worked at Butterfly Network, Inc. as the Global Director of Client Success, where they built, managed, and scaled the customer success team. Chelsea played a crucial role in driving value realization, brand loyalty, and revenue growth among the company's clients.

Chelsea also served as the Director of Customer Success at CRMNEXT from January 2020 to March 2021. During their tenure, they built strong client relationships and ensured high levels of customer satisfaction, engagement, and retention.

Before their roles in customer success, Chelsea worked at UNC Health as a Patient Experience Manager from March 2017 to January 2020. Chelsea was responsible for daily operations, strategic planning, and quality assurance processes. Additionally, Chelsea worked as a Lean Six Sigma Consultant at UNC Health during the same period, implementing performance improvement initiatives and driving efficiency.

In their earlier career, Chelsea worked at Duke University Health System as a Program Manager, Flight Nurse from November 2014 to June 2017, leading reorganization efforts and serving as an Epic Systems super user. Chelsea also worked as an Emergency Room and Critical Care Nurse, precepting new graduate nurses and contributing to the department's performance improvement committee.

Chelsea began their career as an Emergency Room & Trauma Nurse at Sentara Healthcare from July 2010 to June 2013, where they represented the Emergency Department as a Magnet Champion. Chelsea also held a managerial role in retail banking at SunTrust from January 2004 to 2009.

Overall, Chelsea Adams possesses a strong background in customer success, healthcare management, performance improvement, and leadership roles, making their a valuable asset in various industries.

Chelsea Adams, MHA has a strong educational background in healthcare administration and nursing. Chelsea holds a Master of Health Administration degree from The George Washington University, where they specialized in Healthcare Administration & Healthcare Policy. Prior to their master's degree, Chelsea earned a Bachelor of Science (BS) in Nursing from Old Dominion University. Additionally, they attended The Governor's Magnet School for the Arts and Humanities during their early education.

In addition to their formal education, Chelsea has obtained various certifications to further enhance their skills and knowledge in the healthcare field. Some of their certifications include HarvardX BUS5.1x Innovating in Health Care from Harvard Business School Executive Education, DartmouthX DART.TUCK.04X Executing Breakthrough Innovations with the Three Box Solution from The Tuck School of Business at Dartmouth, NRP (Neonatal Resuscitation Program) from the American Academy of Pediatrics, Certified Critical Care Registered Nurse-CCRN from AACN (American Association of Critical-Care Nurses), Certified Emergency Nurse-CEN from BCEN (Board of Certification for Emergency Nursing), and the Transport Provider Advanced Trauma Course from the Air and Surface Transport Nurses Association. Chelsea has also obtained various other certifications such as ACLS (Advanced Cardiac Life Support), ENPC (Emergency Nursing Pediatric Course), PALS (Pediatric Advanced Life Support), TNCC (Trauma Nurse Core Curriculum), and Yellow Belt from UNC Health Care.

Chelsea's educational background and certifications reflect their commitment to continuous learning and professional development within the healthcare industry.