Ahmed El-Sayed

Ahmed El-Sayed is an experienced telecommunications professional with a strong background in NOC operations and managed services. Currently serving as NOC Operations Frontline & Incident Manager and Operation Technical Support Senior Supervisor at Etisalat Egypt since October 2019, Ahmed focuses on multi-vendor management and maintaining network performance KPIs. Prior experience at Huawei Technologies from July 2007 to September 2019 includes roles as NOC Manager, First Level Operation Manager, and various performance management positions, contributing to managed service development strategies and customer satisfaction. Earlier roles at Alcatel-Lucent and Motorola involved testing and commissioning in BSS and transmission. Ahmed holds a B.Sc. in Electronics and Communication Engineering from Alexandria Institute of Technology.