Karim Hussein Ahmed

Karim Hussein Ahmed is an experienced professional in consumer risk management and customer service, currently serving as a Consumer Risk Senior Advisor at e& Egypt since September 2010. In this role, Karim generates daily reports to monitor unusual behavior and prevent revenue leakage. Previous positions at e& Egypt include Consumer Collection Advisor and Technical Support Agent, where Karim focused on minimizing bad debt and providing technical solutions to enhance customer experience. Prior experience at Vodafone from September 2007 to September 2010 included roles such as Night Shift Supervisor and Night Shift Senior Representative, where leadership and customer service excellence were prioritized. Karim holds a Licentiate degree in Egyptology from Ain Shams University, obtained in 2005.