Binu Jacob

Binu Jacob is an experienced manager specializing in enterprise service assurance, currently serving at Etisalat since November 2000. Binu has developed and implemented strategies to enhance service delivery and internal processes while leading professional teams in various technical projects. Previous roles at Etisalat included Sr Specialist, where Binu focused on monitoring server and network device management, and Specialist in Infrastructure Management, dealing with HP OpenView product administration. Earlier experience includes positions at Wipro Authorised Service Center and Onward Technologies Ltd, providing customer support and network solutions. Binu holds a Bachelor of Engineering in Electronics from Bangalore University.